LAFLORDECHAMBERI.COM'S TERMS AND CONDITIONS OF PURCHASE
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, we inform you that the ownership of the web corresponds to EL REGALO DE CASTAFIORE, S.L., CIF B16682775, domiciled at CALLE DONOSO CORTES N.º 20 LOCAL A, MADRID (MADRID), 28015 and with e-mail GESTION@ELREGALODECASTAFIORE.ES and telephone 915931541, hereinafter EL REGALO DE CASTAFIORE, S.L.
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following:
* To use the website solely for the purpose of consulting products and placing orders.
* Not to place any fraudulent or false order. If an order is reasonably considered to be fraudulent, EL REGALO DE CASTAFIORE, S.L. is authorized to cancel it and inform the relevant authorities.
* To have the legal capacity to enter into contracts (the user declares to be over 18 years old).
* Provide your contact details in a truthful and accurate manner in order to be able to ship orders.
PROTECTION OF PERSONAL DATA
CONDITIONS OF PURCHASE.
Availability of the service. Users have the possibility to place orders for items offered through the website both for shipment to an address within the Spanish territory and to a European destination.
The contract will be formalized in Spanish language.
AVAILABILITY OF THE PRODUCTS.
Orders are subject to the availability of the products. If there are difficulties in the supply of products or if there are no items in stock, EL REGALO DE CASTAFIORE, S.L. will inform the customer of this circumstance, either by mail or by telephone and will refund any amount paid for the product or products not available or exchange the product for another of the same value, as decided by the customer.
PRICES OF THE PRODUCTS.
The prices of the articles include all current taxes, but do not include shipping costs, which will be added to the total amount. EL REGALO DE CASTAFIORE, S.L. reserves the right to modify the prices at any time, although the products will be invoiced on the basis of the price in force at the time of placing the order (subject to product availability). The purchase order shall indicate both the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections. The applicable VAT rate will be the one legally in force at any given time depending on the specific item in question. In orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of Article 21 of Law 37/1992, without prejudice to the application of taxes and duties under the regulations in force in each of these territories.
In laflordechamberi.com we have several shipping options, although we always ship through courier companies. To know exactly how much your shipment will cost, keep in mind that this will depend on several factors: the destination, the selected delivery time and the weight of the shipment. For purchases over 70 € free shipping to Spain (except Canary Islands) and Portugal.
HOW TO PLACE AN ORDER.
RIGHT OF ORDER CANCELLATION.
EL REGALO DE CASTAFIORE, S.L. reserves the right to refuse an order from a customer with whom there is a dispute.
Likewise, EL REGALO DE CASTAFIORE, S.L. has the right to refuse or cancel an order for justified reasons, such as:
* For error in the billing data (which are incorrect or impossible to verify).
* If there is suspicion of fraud with the bank card.
* If it is not possible to send it to the indicated address.
* If there are reasons to suspect that the user is not an end-consumer
* If the user is under 18 years of age
* If full payment has not been made.
METHOD OF PAYMENT.
You may use as a means of payment bank card, Bizum or by bank transfer. In the case of payment by credit card or PayPal the total amount of the order including shipping costs that apply as appropriate, will be charged to the customer's account at the time of purchase.
Only payments in EUROS are accepted.
By means of the payment by card and in the case that some incidence takes place during the process (for example that the terminal informed of the denial of the card) the order will be cancelled automatically. The payment system by credit card is done through the payment gateway of "REDSYS".
By clicking on "Pay" the user is confirming the payment of the order as well as that the credit card is yours. To minimize the risk of unauthorized access, your credit card information will be encrypted. Credit cards will be subject to checks and authorizations by the credit card issuer, but if the credit card issuer does not authorize the payment, the order will be automatically cancelled, and the system will inform the customer of such cancellation. In the case of selecting the payment system through Paypal, PayPal will be the payment platform and will be made following the conditions of that payment platform.
EL REGALO DE CASTAFIORE, S.L. also offers the possibility to pay by bank transfer. The order will be sent to the address you provide once the total amount of the order has been confirmed. If the amount is not the total amount, EL REGALO DE CASTAFIORE, S.L. reserves the right not to send the order until full payment by the customer.
The products will be sent to the address indicated by the user. The delivery time ranges from 1 to 5 working days for addresses in the peninsula and from 5 to 7 working days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.
The delivery time for addresses outside the Spanish territory ranges between 7 and 10 working days. The indicated delivery times will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. For the purposes of these terms and conditions, "delivery" or that the order has been "delivered" shall be deemed to have occurred at the time when you or a third party indicated by you acquires material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.
IMPOSSIBILITY OF DELIVERY.
If it is impossible to deliver the order at the address indicated, EL REGALO DE CASTAFIORE, S.L. will try to deliver it to a third party indicated by the customer or try again to deliver it at a later date. If you are not going to be at home, please contact EL REGALO DE CASTAFIORE, S.L. to arrange delivery on another day. If within 15 days after your order is available for delivery, the order has not been delivered for reasons not attributable to EL REGALO DE CASTAFIORE, S.L., we will understand that you wish to withdraw from the contract and we will consider it terminated. As a consequence of the termination of the contract, we will refund all payments received from the user, including delivery charges without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract terminated. Please note that the transport derived from the resolution may have an additional cost, so EL REGALO DE CASTAFIORE, S.L. will be authorized to pass on the corresponding costs.
CANCELLATION OF AN ORDER.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws. To cancel an order you can use the form on the link "RIGHT OF WITHDRAWAL" or you can notify us by email to GESTION@ELREGALODECASTAFIORE.ES by mail to the address CALLE DONOSO CORTES N.º 20 LOCAL A , MADRID (MADRID), 28015.
If you send us an email or written communication, please include the details of your order to help us identify it. The withdrawal period shall expire 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in the event that the products making up the order are delivered separately, 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products. Once the right of withdrawal has been exercised, the user must return the delivered products to the address indicated, thus assuming the costs of return. Please note that if you decide to return the goods to us carriage forward we will be entitled to charge you for any costs we may incur. The right to withdraw from the contract shall apply only to those products that are returned in the same condition in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the product, products that are not in the same condition in which they were delivered or have suffered any damage, so you should be careful with the product(s) while they are in your possession. Please return the item(s) using or including all original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item. After examining the item we will let you know if you are entitled to a refund. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus shipping costs within 14 days of receipt of the cancelled order. If the return only includes a part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without shipping costs.
RETURN OF DEFECTIVE PRODUCTS.
If you return the products to us because they are defective or the descriptions do not correspond to the products, we will proceed to refund the full price of the products, together with the shipping and handling charges for the return of the item.
Access to and use of this website is the responsibility of the users. It is not guaranteed by EL REGALO DE CASTAFIORE, S.L.:
- The infallibility, availability, continuity, non-existence of security deficiencies of the website.
- That the content of the site or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
- The possible damages that could be derived from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operative functioning of the web page.
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, or damages that may be caused by third parties through illegitimate intromissions that are beyond the control of EL REGALO DE CASTAFIORE S.L.
EL REGALO DE CASTAFIORE, S.L. is exonerated from liability for any damage that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other sources. The mere access to the website does not imply any kind of commercial relationship between EL REGALO DE CASTAFIORE, S.L. and the user.
EL REGALO DE CASTAFIORE, S.L. only supplies the products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes.
EL REGALO DE CASTAFIORE, S.L. has no liability for any loss of profits, loss of business, business interruption or loss of business opportunities of the customer.
ASSIGNMENT OF RIGHTS AND OBLIGATIONS
The contract is binding on both the customer and EL REGALO DE CASTAFIORE, S.L., as well as our respective successors, assigns and successors in title. The customer may not transfer, assign, encumber or otherwise transfer a contract or any of the rights or obligations arising therefrom without the prior written consent of EL REGALO DE CASTAFIORE, S.L.. We may transfer, assign, encumber, subcontract or otherwise transfer a contract or any of the rights or obligations arising therefrom, at any time during its term. For the avoidance of doubt, such assignments, transfers, assignments, encumbrances or other transfers shall not affect the rights, if any, that you, as a consumer, have recognized by law or cancel, reduce or otherwise limit the guarantees, both express and implied, that we may have given you.
INFORMATION AND CONTENTS OF THE WEBSITE
The information displayed on the website is current as of the date of the last update. EL REGALO DE CASTAFIORE, S.L. reserves the right to update/modify/remove information from this website at any time and without prior notice. In the event that the website contains links to other websites and materials of third parties, such links are provided for informational purposes only, without EL REGALO DE CASTAFIORE, S.L. having any control over the content of such websites or materials. Therefore, we do not accept any responsibility for any damage or loss arising from their use.
EL REGALO DE CASTAFIORE, S.L. reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend you not to use our website.
VIRUS HACKING AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or damaging program or material. The user shall not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of infractions typified by the applicable regulations. We will report any breach of such regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of a breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any loss or damage resulting from a denial-of-service attack, viruses or any other technologically harmful or deleterious programs or materials that may affect your computer, computer equipment, data or materials on account of your use of this website or your downloading of any content from or redirected to this website.
INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and agrees that all copyright, trademark and other industrial and intellectual property rights on the materials or contents provided as part of the website correspond at all times to EL REGALO DE CASTAFIORE, S.L.. The user may make use of such material only in the manner expressly authorized.
APPLICABLE LAW AND JURISDICTION
The use of this website and the contracts for the purchase of products through it shall be governed by Spanish law. Any dispute arising out of or relating to the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts. You can make any complaints and claims to EL REGALO DE CASTAFIORE, S.L. by e-mail to PEDIDOS@LAFLORDECHAMBERI.COM or by post to the address CALLE DONOSO CORTES N.º 20 LOCAL A, MADRID (MADRID), 28015.